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Privacy

Last updated: 13 Oct 2026

TyreSpace builds software for tyre shops and free tools for the people who drive on tyres. A tyre size you type into a tool is worked out on your own device and never reaches us. A shop's account, and a driver's garage, are kept on our servers. This page says what reaches us, why, who can see it, and what you can do about it.

The short version

• We count how the tools are used. That measurement sets no cookies and stores nothing that identifies you.
• We use Google Analytics only if you allow it. Apart from the cookie that keeps you signed in, it is the one thing here that sets cookies, and it is off until you say yes.
• A shop's account holds the shop's own business — its staff, its customers, its sales. That belongs to the shop. We keep it for the shop and show it to nobody else.
• If you send us an enquiry, we keep what you sent so we can answer it.
• We do not sell your data, and we do not advertise to you.

Using the tools

We count which pages are visited, without identifying you.

When you open one of our pages, we record that a page was opened. When you search a tyre size, compare two sizes, decode a marking or press something on one of our pages, we record that the action happened. We keep the tyre size or marking you asked about — including ones we could not answer, which is how we decide what to build next — along with the page, the country your request came from, and the website you arrived from.

We do not store your IP address, your browser's user agent, or any cookie or identifier that would let us recognise you. To count visitors without any of those, we combine the date, a secret, and details of the request into a one-way hash and keep only the hash. Two visits from you on the same day count as one person; the same calculation tomorrow produces something unrelated, so there is nothing here that can follow you between days or between devices. We keep the host of the site you came from and never the rest of its address, which can contain a search you made somewhere else.

This runs whether or not you accept cookies, because it holds no personal information about you. Our interest in knowing which tyre sizes people look for is what it rests on, and it could not identify you if we wanted it to.

Google Analytics

We would like to understand how people find the site — which searches lead here, which pages bring people in. Google Analytics answers that, and unlike everything above it works by setting cookies on your device.

So we ask first. Until you accept, no Google code runs on any page and no Google cookie exists. If you decline, or simply ignore the question, nothing loads — an unanswered question is a no. You can change your mind at any time on the cookies page, or with the Cookies link in the footer of this site or of the calculator. That page also lists everything else this site keeps in your browser.

It runs on both, on one measurement, because they are two parts of the same site — so following a link from here to the calculator is one visit rather than two. Your answer, though, is stored separately by each of them, because a browser keeps one site's settings out of another's. So each will ask you once.

Contacting us

If you send an enquiry or ask us to call you, we keep your name, email address, phone number if you gave one, your message and which page you were asking from. We use it to answer you and for nothing else. It is stored in our own database and emailed to us. We keep it until you ask us to delete it, and you can ask at any time.

When you start free

When you press Start free, we keep your first and last name, your shop's name, your town, your email address and your WhatsApp number, that you ticked "You may contact me about TyreSpace." and when, and which of our products you opened and when. We use them to open your shop, to send you the email that lets you in, and to get in touch with you about TyreSpace, which is what the tick says. That tick is the only permission to contact you that we ask for, and you can withdraw it at any time by writing to us.

• If you never confirm your email, everything you gave us is deleted after a day.
• Your shop is free for 14 days. Make it yours at any point, and it becomes an ordinary shop's account, kept as the next section says.
• If you do not make it yours, the shop and what you gave us are deleted 12 months after you last used it, and we keep a note that we deleted them.

Nothing you type in your shop is seen by anyone else. It is a shop's account like any other, kept apart from every other shop, and what the next section says about who can see it holds from the first day.

A shop's account

When a tyre shop opens an account, it holds what the shop needs to trade: the shop and its branches; the people who work there, with what each of them may see and do; its products, prices and stock; its customers — names, phone numbers, email addresses and vehicle registrations; its quotes, sales, invoices and job cards; and a record of every change anybody made, with who made it and when. The owner's name, email address and, if given, mobile number are kept for signing in.

That information is the shop's, not ours. For its customers and staff, the shop decides what is kept and why, and we hold it on the shop's behalf. We use it only to run the service for that shop: to store it, show it to the people the shop allows, keep it safe and back it up. We do not sell it, and we do not show one shop's information to another. A shop's figures go into anonymised industry comparisons only if the shop switches that on at sign-up or later, and never with its name or its prices attached. If you are a customer of a shop and want to know what it holds about you, ask the shop — it can see, correct and export its own records, and we will help it answer.

Who can see it

• The people the owner gives a login. What each one sees depends on the role the owner gives them — someone on the counter, for instance, is never sent what a tyre cost.
• Nobody at another shop. Every request is checked against the account it belongs to before it reaches anything.
• Us, only to help. Our own staff can look at an account to support it, cannot change anything while they do, and every look is written into the shop's own record of changes, where the owner can read it.

Signing in

A password is never stored as itself — only as a one-way value that can check it but not reveal it — and the same is true of the short PINs staff use at the counter. The owner's sign-in also needs an authenticator app on their phone; the mobile number, if given, is only used to send a sign-in code when the app cannot be used. Five wrong tries at a password or a PIN shut the door for a while, and the owner is told.

Where it is kept

On our hosting provider's network. The database that holds shop accounts and garages keeps its main copy in a data centre in Western Europe; the network that serves it runs worldwide, so your requests may be handled in a country near you. The counter also keeps the shop's day on the phone or tablet it runs on, so it can keep trading when the connection drops.

How long, and how to leave

A shop's information is kept for as long as the account is open. The owner can download all of it, and close the account, from the owner's menu on the counter. When an account is closed, we delete what it held except what the law makes us keep: the invoices and the record of changes behind them, for as long as the tax rules where the shop trades require. The record of changes never holds a password, a PIN or a sign-in key.

Photographing a tyre

The calculator can read a tyre size from a photograph of a sidewall. That image is passed to a specialist text-recognition service to be turned into text, and then it is gone: we write it nowhere — no database, no file store, no log. It exists for the length of one request. What that service does with what passes through it is governed by its own published terms.

Looking up a vehicle

Searching by car sends the make, model and year to a vehicle-fitment data provider through our own service, together with the country your request appears to come from, so the sizes offered are the ones sold in your market. Nothing identifying you is sent.

My garage

If you open a garage, we keep what you put in it — your name, your email address, the country you drive in, your cars (with the number plate, if you give one) and the tyres on them — and the date you agreed to this, with the version of the wording you agreed to. It is shown back to you and to nobody else: no shop sees your garage unless you ask one to, and no shop is ever given a list of drivers. Nothing is measured on the garage page, and nothing is stored in your browser until you sign in — except, if you came to save a tyre size and opened a garage for it, that size, until it is added to your car. After you sign in, one sign-in key is kept in it so you stay signed in for up to a week, and signing out removes it.

Two buttons in the garage do what the law says you may ask for: one downloads everything we hold about you, the other deletes it — your cars, your tyres, your name, your email address and your sign-in, at once. A record that changes were made stays, as it does for every account, but it holds no name, no email address and no number plate.

Hosting

Our sites are served through a global hosting and content-delivery network, which handles requests on our behalf and keeps its own short-lived operational and security records, including IP addresses. That is what makes it possible to serve the site quickly wherever you are and to defend it from attack. Those records are the provider's, held under its terms, and are not part of anything described above.

Who else sees anything

A small number of suppliers help run these tools. Each is listed by what it does and what reaches it, which is the part that concerns you:

• Hosting and content delivery — serving the sites, our databases, and keeping them up under attack.
• Usage measurement — the cookieless counting described above, on a server operated for us rather than a public advertising network.
• Google Analytics — only with your consent, and the only one here that sets a cookie.
• Text recognition — turning a sidewall photograph into text, if you use that feature.
• Email delivery — carrying your enquiry to us, and sending the links and sign-in codes an account needs.
• Vehicle fitment data — answering a search by car.

Each is used for that one job and nothing else, on the data protection terms it publishes. We name them by role rather than by brand because which suppliers we have chosen is part of how the product is built rather than part of what happens to your information — and nothing above is less true for not naming them. If you want the current list by name, ask us and you will get it.

These suppliers operate in several countries, so information reaching them may be processed outside the one you are in. We share nothing with anyone for advertising, and we sell nothing to anybody.

How long we keep things

• Usage records — 400 days, then deleted automatically. Long enough to compare a month against the same month last year, and not longer.
• Enquiries — until you ask us to delete them.
• Starting free — a day if you never confirm your email; otherwise 12 months after you last used the shop, unless you make it yours.
• A shop's account — while it is open; after it is closed, only the invoices and their record of changes, for as long as tax law in the shop's country requires, then erased — between five and seven years, depending on the country. The counter shows the exact number before an account is closed.
• A garage — until you delete it.
• Sidewall photographs — not kept at all.
• Google Analytics — according to Google's retention settings, and only for as long as you leave consent in place.

Your rights

Wherever you are reading this, you can ask us what we hold about you, ask us to correct it, ask us to delete it, ask for a copy of it, object to our using it, and withdraw any consent you have given. Data protection law gives those rights in most of the countries these tools are used from — the GDPR in the UK and EU is the best known of them, and POPIA, the CCPA and their equivalents elsewhere say much the same thing. We apply them to everybody rather than only to the people whose law compels us to, because sorting visitors by passport would cost more than simply doing the right thing once.

One honest limitation: the usage records described at the top cannot be traced back to you, by us or by anyone. There is no identifier in them to search on. That protects you, and it also means we cannot produce or delete "your" usage records on request — there is no such thing in there. Anything you have actually sent us, like an enquiry, we can find and delete straight away.

Write to hello@tyrespace.com and we will deal with it. If our answer does not satisfy you, the data protection authority for your own country can take it further, and you do not need our agreement to go to it.

Changes

If what the tools do changes, this page changes with it, and the date at the top moves. It describes how the software actually behaves today rather than everything we might one day be entitled to do.

Who is responsible, and how to reach us

TyreSpace is run by [company name], registered number [registered number]. Write to hello@tyrespace.com about anything on this page.